Use this form if you want to complain about Ardent Credit Services Ltd t/a Debt & Revenue Services.
If you need to raise a dispute or a query, please use the Send us a secure message option on our self-serve portal.
Please complete details below to help us to deal with your complaint quickly and effectively. Please note, all fields are required.

Reason for the complaint Content of our communications Number/frequency of our contact attempts Wrong person being contacted Poor customer service Payment processing error Failure to carry out an agreed action Ongoing complaint open with a regulator

Reference Number (7 to 8 digits)

First Name (letters and spaces only)

Last Name (letters and spaces only)

Telephone Number (7 to 12 digits)

Confirm Telephone Number (7 to 12 digits)

Email (valid email address)

Confirm Email (valid email address)

First Line of Address

Postcode (valid postcode)

Date of Birth (DD/MM/YYYY)

Your complaint details

Acceptance (Please tick to confirm your acceptance that by submitting this form, you consent to us (Ardent/DRS) responding to your complaint via the email (and possibly the telephone number) you provided. Our email response to you may contain your personal data.)

 

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