Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd, was acquired by Phillips & Cohen Associates UK Ltd., in April 2023 and provides 1st or 3rd party early arrears collections and 3rd party debt recovery services with long-standing blue chip client relationships.

From small beginnings, through digital capabilities and traditional collection methods Ardent now delivers a tailored approach to collections with 70% of all payment transactions digitally self-served.

Strong customer satisfaction scores underpin our vision to be a market leader whilst putting customers and their interests at the heart of our decisions, with 92% of 36,596 responses from 205,143 customers surveyed scoring Ardent as "very helpful" or "helpful” (Jan 2024).